Legal
Privacy Policy
This Privacy Policy explains how Aden Media Group LLC ("we," "us," or "our") collects, uses, and protects information when you visit auditwalk.com, use AuditWalk software, purchase a license, request support, or otherwise interact with our products and services.
By using our services, you agree to the practices described here.
1. Who we are
AuditWalk is a product of Aden Media Group LLC, a limited liability company. Our general contact is info@adenmediagroup.com. For AuditWalk-specific inquiries, use info@auditwalk.com.
2. Scope
This policy applies to information collected through:
- auditwalk.com and related subdomains
- AuditWalk software, CLI tools, and downloadable releases
- license purchases, account creation, and subscription management
- support communications and intake forms
- documentation, waitlist forms, and other product interactions
This policy does not apply to third-party websites or services we link to but do not control.
3. The local-first model
AuditWalk is designed to operate locally. By default, scan artifacts, baseline records, compare results, findings, and all other operational data produced by AuditWalk remain on your system. We do not automatically collect, upload, or transmit the contents of your filesystem, your scan results, or your findings to our servers.
This is a deliberate design commitment, not an incidental detail. If future versions of AuditWalk introduce optional cloud features, synchronization, hosted dashboards, or other networked capabilities, those features will be clearly described, opt-in by default, and documented in a policy update before they ship.
4. Information we collect
Information you provide directly. When you purchase a license, join a waitlist, submit a support request, or contact us, you may provide your name, email address, billing information, company name, and any other details you choose to include.
Transaction and license data. When you purchase or activate a product, we collect order details, transaction identifiers, license status, plan tier, and entitlement information necessary to fulfill and maintain your license.
Website and technical data. When you visit auditwalk.com, standard web server and analytics data may be collected, including IP address, browser type, operating system, referring URL, pages visited, and session duration. This data is used to operate and improve the site.
License validation data. AuditWalk may perform lightweight license validation to verify your entitlements. This process may involve a network request that includes your license identifier and version information. It does not include scan data, file contents, or system state information.
Support and diagnostic data. If you contact support or submit a bug report, we may receive information you include in that communication. If a future release includes optional diagnostic or crash reporting, that feature will be described separately, opt-in by default, and limited to the minimum data needed to address the issue.
5. How we use information
We use the information we collect to:
- fulfill purchases and manage license entitlements
- validate and enforce license terms
- respond to support requests and inquiries
- send transactional notices including license confirmations, renewal reminders, and policy updates
- improve the product and website
- detect and prevent fraud, abuse, or security issues
- comply with legal obligations
If you opt in where required, we may also send product update communications and release announcements.
6. Payments
Payment processing is handled by third-party processors. We do not store complete payment card numbers on our own systems. Payment data collected during checkout is governed by the payment processor's own privacy policy and security practices.
7. How we share information
We do not sell personal information. We may share information in the following circumstances:
- with payment processors, hosting providers, analytics services, and support tools that help us operate the business, under appropriate data handling agreements
- with professional advisors such as legal counsel or accountants
- when required by law, legal process, or valid government request
- to protect our rights, users, systems, or property
- in connection with a merger, acquisition, or asset transfer, where the acquiring party agrees to honor this policy
- with your explicit direction or consent
We may share aggregated or de-identified information that cannot reasonably be used to identify you.
8. Cookies and tracking
auditwalk.com may use cookies and similar technologies to support site functionality, remember preferences, and understand traffic patterns. You may control cookies through your browser settings. Disabling certain cookies may affect site functionality.
We do not use cross-site tracking for advertising purposes.
9. Data retention
We retain information for as long as reasonably necessary to provide the service, maintain business and tax records, resolve disputes, enforce agreements, and comply with applicable legal obligations. Retention periods vary depending on the type of information and applicable law.
10. Security
We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, or disclosure. No transmission or storage system is completely secure, and we cannot guarantee absolute security.
11. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information we hold about you, or to withdraw consent where processing is consent-based. To submit a request, contact info@auditwalk.com. We may need to verify your identity before responding.
12. Marketing communications
You may opt out of marketing emails using the unsubscribe link in any such email or by contacting us directly. We may still send transactional or service-related communications regardless of marketing preferences, including license confirmations, billing notices, support responses, and policy updates.
13. International data transfers
If you access our services from outside the jurisdiction where our systems are located, your information may be transferred to or processed in other countries. Where required, we will take appropriate steps to address applicable cross-border data transfer requirements.
14. Children's privacy
AuditWalk is not directed to children under 13 and we do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us and we will review and delete it where appropriate.
15. Third-party services
Our website and software may link to or interact with third-party services including GitHub, payment processors, hosting providers, and analytics tools. Their privacy practices are governed by their own policies. We encourage you to review those policies independently.
16. California and similar privacy rights
Residents of California and other jurisdictions with applicable privacy laws may have additional rights regarding access, deletion, correction, or limitation of certain data uses. To exercise applicable rights, contact info@auditwalk.com. This section may be expanded in a future update as our user base and applicable obligations become clearer.
17. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. For material changes, we will provide additional notice where appropriate. Continued use of our services after an updated policy takes effect constitutes acceptance of the updated terms, to the extent permitted by law.
18. Contact
Aden Media Group LLC
adenmediagroup.com
info@adenmediagroup.com
For AuditWalk product and license inquiries:
info@auditwalk.com
help@auditwalk.com (license holders)